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16 Questions You MUST Ask Before Hiring Any IT Company
Cybersecurity can be complex and time-consuming, which isn’t good news for overstretched and under-resourced information technology (IT) teams. Also, the cybersecurity talent shortage isn’t making it easier for managed service providers (MSPs) and other IT leaders to find the required cybersecurity-trained help. It has become a critical need in today’s volatile threat landscape, where businesses are constantly bombarded with cyber threats. So, where can companies turn for critical security expertise to secure systems and data in a volatile threat landscape? The answer is a managed security operations Center (SOC).
A dedicated SOC is a powerful way for a company to safeguard its IT environment, assets and sensitive information. However, building one from the ground up is a daunting task. Establishing an in-house SOC requires a substantial upfront outlay of cash for software and equipment, as well as recruiting hard-to-find, high-priced cybersecurity talent. However, a more affordable and easier alternative is choosing a managed SOC.
A managed SOC gives access to businesses the tools and expertise they need to handle cyber threats without the hassle of building and staffing their in-house SOC. A managed SOC is staffed by cybersecurity experts 24/7/365, giving businesses access to a seasoned team of cybersecurity experts equipped with everything they need to provide continuous monitoring, rapid incident response and proactive threat intelligence. By leveraging a combination of technology, processes and skilled personnel, a managed SOC helps businesses keep systems and data safe and mitigates cyber threats for a fraction of the cost of its in-house counterpart.
Opting for a managed SOC is the best way a business can quickly and affordably build a strong foundation for robust security. A managed SOC provides several unbeatable advantages for businesses, such as:
A managed SOC serves as the nerve center for an organization’s cybersecurity efforts, employing technology, processes and skilled personnel to detect, analyze, respond to and mitigate security incidents in real time.
Here are seven core functions that businesses should expect to see in a high-quality managed SOC:
Monitoring and detection
The primary function of a SOC is to monitor the organization’s IT infrastructure, networks and systems for any signs of malicious activity or security breaches. Often done using specialized software tools known as security information and event management (SIEM) systems, which aggregate and analyze logs and data from various sources, including firewalls, intrusion detection systems and antivirus solutions.
Analysis and investigation
When a potential security incident is detected, SOC analysts swing into action. They conduct in-depth investigations to determine the nature and scope of the threat, analyzing patterns, trends and anomalies in the data to understand how the breach occurred and what data or systems may have been compromised.
Incident response
Once an incident is confirmed, the SOC initiates an incident response plan to contain the threat and mitigate its impact. This may involve isolating affected systems, patching vulnerabilities and taking other remedial actions to prevent further damage. Incident response teams within the SOC work swiftly to coordinate efforts and ensure a prompt and effective response.
Threat intelligence
SOCs rely on up-to-date threat intelligence to stay ahead of evolving cyber threats. This includes information on emerging malware strains, known vulnerabilities, hacker tactics and indicators of compromise (IOCs). By staying abreast of the latest threat intelligence, SOC analysts can better identify and respond to potential security risks.
Collaboration and communication
Effective communication and collaboration are critical within a SOC environment. Analysts, incident responders and other team members must work closely together and share information and insights to defend against threats. Which often involves real-time communication channels, such as chat platforms or incident management systems that facilitate rapid information sharing and decision-making.
Continuous improvement
A SOC is not a static entity. It continually evolves and adapts to meet the changing cybersecurity landscape. This involves conducting regular assessments and audits to identify areas for improvement, updating policies and procedures, and investing in new technologies and training to enhance the SOC’s capabilities.
Compliance and reporting
Many organizations are subject to regulatory requirements and industry standards governing data security and privacy. A SOC plays a crucial role in ensuring compliance with these regulations by monitoring for unauthorized access, data breaches and other security incidents. Additionally, a well-managed SOC will produce regular reports detailing security incidents, trends and metrics for stakeholders and regulatory bodies.
Source: ID Agent