16 Questions You MUST Ask Before Hiring Any IT Company
Most IT providers say all companies are the same, they all use computers, and nothing is unique about them. We know that is not the case. We get involved with your business to understand why your needs are and work to remove obstacles, frustrations, and technical problems which are critical to keeping you productive. We appreciate your desire to eliminate waste, unnecessary steps, workarounds, and manual labour.2
We know that your business relies on technology to operate. As a result, if you have a system-wide outage for any reason, we promise our engineer will respond within 10 minutes or less.
Network security should be a priority for every business. Due to ransomware, hacks, attacks, vulnerabilities, and data theft affecting companies worldwide daily, it’s just a matter of time before your business is hit. Tecbound Technology’s goal is to provide you with the best network security protection possible while, at the same time, keeping your specific needs and budget in mind.
We value building a long-lasting relationship without signing any long-term contract. For this reason, we offer our services on a month-to-month basis and work hard to provide superb service every day, every month, every year. Our reliable support and excellent service keep our clients coming back to us.
Most IT providers keep their activities in a black box because they assume it is not essential for their customers to know what IT is doing. We understand that this is not the case. For this reason, we hold monthly IT Checkpoints to update you regarding in the activities we carried out to keep your network working and secure. Also, this is a great moment to learn about company initiatives and see how we can support them.
An advantage partnership level with key vendors (Microsoft, VMware, and Dell) allows us to access special pre- and post-project assistance support levels that most “partners” do not have. We are able to provide the right solutions, priced right and validated by the vendor, so if any issues come up, we can solve them quickly and effectively.
When you hire us to complete a project for you, we won’t nickel-and-dime you with unforeseen or unexpected charges or delays. We promise to deliver exactly what we promised, on time and within your budget. We offer our services on a fixed price basis, so you know exactly what you’ll pay, not a penny more.
Maybe you’re concerned with the current rising costs of your IT services, or you might be just running short on time because your business is expanding and you want to hand over the reins of specific tasks to someone else. Whatever your reason, we can help you with superb quality IT services today.
Your business can save money and time with Tecbound Technology’s managed services, network solutions, IT support, and more.
Our customized service packages deliver what you need and want without overstepping your budget boundaries. We’re here to team up with you and your company for expert support from cloud services to data backup.
What people are saying about Tecbound IT Services
We contacted Tecbound out of the need for our company to have flexibility when working remotely. We felt that we quickly became a team with them. Unlike other companies we’ve worked with, they are extremely good at being proactive, and we felt they offered us leadership and guidance.
We have recently decided to move to the cloud, which is unknown territory for us. After some research, we contacted Tecbound, and we really feel that was the right choice. They took their time to understand our needs and provide us with the help required. They are very proactive and reactive as well when unexpected situations arise.
We feel confident and supported knowing that Tecbound used the best technology and the latest trends in development and provided us with recommendations based on their experience with end users. They are always available and flexible, which sets them apart from other IT companies we’ve worked with in the past.
In the time that Tecbound has been working with the BTPS, they have proven to be a valued partner in ensuring that BTPS staff’s IT requirements are being met by being available to them 24/7. Without this high level of service, professionalism and dedication to the organization, the BTPS would surely be in a different situation and perhaps unable to meet expectations of the community due to equipment failure or system outage.
Tecbound was recommended by another mechanic shop and they have been been a great business to work with. They come in and learn all they can about your business. They got on the inside to figure out what it means to be a mechanics shop in Calgary,
learned about the area and the specific issues that can be addressed with IT services.
Working with Tecbound was a great experience. They put in the time to understand our goals and business needs. The most significant benefit of moving to a Managed Hosting Service is always having our website online. Having an active website gives us more credibility and helps us to raise awareness among existent and potential donors.
Having a knowledgeable accessible resource in Tecbound, who understands our unique context and issues; they are part of our team. Tecbound offers advice that is tailored to us and our IT environment, and responsiveness. Tecbound is a local firm that is the “real deal”; they will give you solid IT service and support, and walk beside their clients step-by-step so that everyone is on the same page.
Download our FREE report, “16 Critical Questions You MUST Ask Before Hiring Any IT Company.” Numerous CEOs have used this as a “pop quiz” to see IF their IT team could say “yes” to even half of what we’ve outlined here.
16 Questions You MUST Ask Before Hiring Any IT Company