16 Questions You MUST Ask Before Hiring Any IT Company
In the time that Tecbound has been working with the BTPS, they have proven to be a valued partner in ensuring that BTPS staff’s IT requirements are being met by being available to them 24/7. Without this high level of service, professionalism and dedication to the organization, the BTPS would surely be in a different situation and perhaps unable to meet expectations of the community due to equipment failure or system outage.
Tecbound was recommended by another mechanic shop and they have been been a great business to work with. They come in and learn all they can about your business. The get on the inside to figure out what it means to be a mechanics shop in Calgary,
learned about the area and the specific issues that can be addressed with IT services.
They maintain all of our computers. We have laptops for all of our technicians. They also work with our internet and phone system providers. They set up a secure network so we don’t get hacked. Also, they provide diagnostic gear for us to be able to download information from a truck which enables us to perform inspections and diagnose issues. They are an integral part of our business, we ask them for their advice and they always provide good support in that way. This has helped us grow from one building to three buildings. Oscar and I have become friends over the years and it would be difficult to imagine our company without his support because he knows so much about it. He’s a big part of where we are today.
Working with the Tecbound was a great experience. They put the time to understand our goals and business needs. The most significant benefit of moving to a Managed Hosting Service is to have our website always online. Having an active website gives us more credibility and help us to raise awareness among existent and potential donors. Also, it allowed us receiving donations online, which facilitates and speeds the process for our donors.
If you are looking to work with a great IT team, I would say Go for it!! They do a great job, and they are good at what they do!
Having a knowledgeable accessible resource in Tecbound, who understands our unique context and issues; they are part of our team. Tecbound offers advice that is tailored to us and our IT environment, and responsiveness. Tecbound is a local firm that is the “real deal”; they will give you solid IT service and support, and walk beside their clients step-by-step so that everyone is on the same page.
Moving to the Cloud gives us total freedom to operate from anywhere. It allows us to simplify our IT implementation, eliminating the need for a big server room. This enabled us to work at any time from anywhere. Tecbound set up our systems with simplicity in mind, instead of setting up systems that are expensive to maintain and operate.
Tecbound cares, this is surprising, and not familiar and in the technology industry. The passion and amount of care and personal heart that goes into your clients is what sets you apart.
Go with the competition, and you may have ok service, but go with Tecbound, and you will gain a friend and get the best service possible