We SPECIALIZED in Police Agencies: Most of the IT providers say all companies and organizations are the same and they all use computers and there is nothing unique about them. We understand that is not the case. We understand your hectic and stressful work schedule and why it is critical to remove obstacles, frustrations, and technical problems to keep you productive. We understand your desire to eliminate waste, extra steps, workarounds, and manual labour.

NCACR Compliance: We understand that NPSNet Connection Authorization Change / Request process can be difficult and time-consuming, especially when you need to keep up with new requirements and standards to apply every two years. We help our customers by implementing the right technology, IT practices, and policies to meet NCACR standards.

10 Minutes Response Time or Less, GUARANTEE: We know that your business relies on technology to operate. As a result, if you have a system-wide outage for any reason, we guarantee to have an engineer work on that in 10 minutes or less.

Your Agency Cybersecurity is a Priority for Us: Network security should be a number one priority for every Police Agency. With ransomware, hacks, attacks, vulnerabilities and data theft affecting companies all around the world on a daily basis, it’s just a matter of time before your business is hit. Tecbound Technology’s goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

No LONG TERM contracts needed We care more about building a long-lasting relationship that is signing a long-term contract. For this reason, we offer our services on a month-to-month basis, and we work hard to provide the best service every day, every month, every year. We keep our clients by providing excellent service and support.

Access your files no matter where you are 24×7: We know that having access to your information in real-time is crucial for your business. Your staff needs information and files instantly no matter if they are in the office, on the road. We help our clients to accomplish that by implementing solutions that allow access to your business information 24×7 from computers, tablets, smartphones.

We keep you updated – Monthly Business Review
Most IT providers keep their activities in a black box because they think it is not essential for their customers to know what IT is doing. We understand that this is not the case. For this reason, we hold monthly IT Checkpoints to provide a status in the activities we carried out to keep your network working and secure. Also, this is a great moment to learn about company initiatives and see how we can support them.

We Use Our Vendor Relationships To YOUR Advantage. Having an advantage level of partnership with key vendors (Microsoft, VMware and Dell) allows us access to special pre-and post-project assistance support levels that most “partners” do not have. We are able to provide the right solutions, priced right and validated by the vendor, so if any issues come up, we can get them resolved quickly and effectively.

All Projects Are Completed As Agreed On And Budget. When you hire us to complete a project for you, we won´t nickel-and-dime you with unforeseen or unexpected charges or delays. We guarantee to deliver precisely what we promised to deliver, on time and budget. We can offer our agreements on a fixed-free basis on you know exactly what you´re going to pay, not a penny more.