16 Questions You MUST Ask Before Hiring Any IT Company
We SPECIALIZED in police agencies, public safety associations and NGOs: Most of the IT providers say all companies are the same, and they all use computers, and there is nothing unique about them. We understand that is not the case. We understand your hectic and stressful work schedule and why it is critical to remove obstacles, frustrations, and technical problems to keep you productive. We understand your desire to eliminate waste, extra steps, workarounds, and manual labour.
Become and stay NCACR Compliant: We understand that NPSNet Connection Authorization Change / Request process can be difficult and time-consuming, especially when you need to keep up with new requirements and standards to apply every two years. We help our customers by implementing the right technology, IT practices, and policies to meet NCACR standards.
10 minutes response time or less, GUARANTEE: We know that your business relies on technology to operate. As a result, if you have a system-wide outage for any reason, we guarantee to have an engineer work on that in 10 minutes or less.
Your Agency Cybersecurity is a Priority for Us: Network security should be a number one priority for every Police Agency, Public Safety Office or NGO. With ransomware, hacks, attacks, vulnerabilities and data theft affecting companies around the world daily, it’s just a matter of time before your business is hit. Tecbound Technology’s goal is to provide you with the best network security protection possible while also keeping your unique needs and budget in mind.
No LONG TERM contracts
We care more about building a long-lasting relationship that is signing a long-term contract. For this reason, we offer our services on a month-to-month basis, and we work hard to provide the best service every day, every month, every year. We keep our clients by providing excellent service and support.
We keep you updated all the time – Monthly Business Review: Most IT providers keep their activities in a black box because they think it is not essential for their customers to know what IT is doing. We understand that this is not the case. For this reason, we hold monthly IT Checkpoints to provide a status in the activities we carried out to keep your network working and secure. Also, this is a great moment to learn about company initiatives and see how we can support them.
Access your files no matter where you are 24×7: We know that having access to your information in real-time is crucial for your business. Your staff needs contract information, project status, bids, and files instantly no matter if they are in the office, on the road or at the project site. We help our clients to accomplish that by implementing solutions that allow access to your business information 24×7 from computers, tablets, smartphones.
We Use Our Vendor Relationships To YOUR Advantage. Having an advantage level of partnership with key vendor (Microsoft, VMware and Dell) allows us access to special pre- and post-projects assistance support levels that most “partners” do not have. We are able to provide the right solutions, priced right and validated by the vendor, so if any issues come up, we can get them resolved quickly and effectively.
All Projects Are Completed As Agreed On And Budget. When you hire us to complete a project for you, we won´t nickel-and-dime you with unforeseen or unexpected charges or delays. We guarantee to deliver precisely what we promised to deliver, on time and budget. We can offer our agreements on a fixed-free basis on you know exactly what you´re going to pay, not a penny more.
Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.
Your business can save money and time today with Tecbound Technology’s managed services, network solutions, IT support and more.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.
What people are saying about Tecbound IT Services
Our customers success stories
In the time that Tecbound has been working with the BTPS, they have proven to be a valued partner in ensuring that BTPS staff’s IT requirements are being met by being available to them 24/7. Without this high level of service, professionalism and dedication to the organization, the BTPS would surely be in a different situation and perhaps unable to meet expectations of the community due to equipment failure or system outage.
Tecbound was recommended by another mechanic shop and they have been been a great business to work with. They come in and learn all they can about your business. The get on the inside to figure out what it means to be a mechanics shop in Calgary,
learned about the area and the specific issues that can be addressed with IT services.
Working with the Tecbound was a great experience. They put the time to understand our goals and business needs. The most significant benefit of moving to a Managed Hosting Service is to have our website always online. Having an active website gives us more credibility and help us to raise awareness among existent and potential donors.
16 Questions You MUST Ask Before Hiring Any IT Company