What Industries Need Managed IT Services?

Technology is now essential to almost every industry, which has meant more breakdowns and maintenance as technological infrastructure proliferates. Managed IT services offer companies a way to manage their complicated IT infrastructure effectively without the hassle and expense of running a full in-house department. 

But not all industries benefit from this equally. Let’s take a look at the industries that can benefit most from managed IT services.

Why Do Businesses Rely on Managed IT Services?

Businesses rely on managed IT services to ensure smooth and secure operations. These services handle everything from cybersecurity to data storage and system maintenance. A recent McKinsey & Company survey reveals that organizations worldwide spent approximately $150 billion on cybersecurity in 2021, with the market for cybersecurity products and services estimated between $1.5 trillion and $2 trillion. This seems to point toward significant growth opportunities for managed IT service providers.

Key Industries That Benefit from Managed IT Services

Healthcare Industry

Healthcare facilities handle sensitive data that require stringent security measures. You can find Managed IT services that work within strict regulations like HIPAA, offering secure data management and protection within these regulatory frameworks. Including protecting patient confidentiality, streamlining electronic records, and supporting telemedicine services, ensuring healthcare providers can focus more on patient care and less on the digital hassle.

Financial Services

Financial institutions depend heavily on secure IT infrastructures to handle sensitive financial data and transactions. Managed IT services help banks, investment firms, and insurance companies protect data, reduce operational risks, and provide continuous, secure service for their customers.

A recent U.S. Department of the Treasury report details the increasing reliance on cloud-based technologies within the financial sector. Highlighting benefits such as reduced costs and enhanced security, as well as challenges like the need for greater visibility and cybersecurity measures.

Legal Industry

Law firms have an extensive library of confidential and sensitive information to manage in their cases. This is mainly stored electronically now, which means good IT support is critical to the proper running of a law firm. Managed IT services particularly are a good fit as they provide cybersecurity, secure data backups, and manage a firm’s disaster recovery plan. There are also specialized IT services for the legal industry that help with legal document management systems and compliance with regulatory requirements. 

Manufacturing and Supply Chain

Manufacturing and supply chain operations rely on real-time data. Managed IT services keep production lines running smoothly and help to avoid downtime. They also can include inventory management systems, which provide accurate tracking that improves manufacturing productivity and more seamless operations.

Education Sector

Educational institutions are increasingly adopting digital tools, from online classrooms to virtual administrative systems. To keep these running smoothly, managed IT services offer technical support, cloud-based data management, and cybersecurity tailored to the education sector. 

Retail and E-commerce

Retail businesses and e-commerce platforms rely on continuous uptime, seamless transactions, and secure customer data management. Managed IT services provide robust cybersecurity, point-of-sale (POS) support, and efficient cloud-based inventory systems. They also offer support for e-commerce sites, ensuring smooth and secure online shopping experiences for greater customer loyalty.

Real Estate and Construction

It may not be the first field you think of IT, but actually both Real Estate and Construction use technology extensively. It’s helpful for project management, accounting, customer relations, and a lot more. Managed IT services often help with this by providing secure, cloud-based storage for all this data. They can also help with all kinds of specialized software that make work more efficient in the industry, helping you stay on schedule and on budget.

Hospitality Industry

Hotels and restaurants rely heavily on IT systems for reservations, guest management, point-of-sale systems, and secure data storage. Managed IT services provide reliable cybersecurity, data backups, and ongoing maintenance. With high volumes of sensitive guest information and online transactions, hotels and restaurants  protect their reputation, improve customer satisfaction, and enhance operational efficiency.

Conclusion

CompTIA’s IT Industry Outlook 2020 report projects that the global IT industry will eventually reach $5.2 trillion, with the United States accounting for approximately $1.7 trillion. It has uses in almost all industries, some more than others. I hope this article shows just how critical the role of managed IT services is in supporting the expanding IT infrastructure sector.

While all businesses can benefit from managed IT services, specific industries benefit more than others. Healthcare, finance, law, manufacturing, education, retail, real estate, and hospitality all have distinct IT needs that can be effectively met by managed IT solutions. By partnering with a reliable managed IT service provider, businesses across these sectors can streamline their operations and be ready for the future.